privacy / updated 2026-11-13

Privacy

This site is run by a small company, so this page is short and says what actually happens to your data. If something here is unclear, write to me and I will explain it.

Who is responsible

The controller is corteXolutions Ltd. (EOOD), UIC/VAT BG204972183, ul. "General Danail Nikolaev" 4, Plovdiv, Bulgaria. Contact: info@cortexolutions.com.

No cookies, analytics or trackers

I do not use cookies, analytics, advertising pixels or any tracking service. The only thing the site stores in your browser is a flag in session storage that records that the short intro animation has already played, so it does not repeat on every page view. It holds no personal data and disappears when you close the tab.

Contact form

When you send the form I receive your name, email, company, what you need, budget and timeline. If you arrive from the digital twin chat, I also receive the conversation id so I can see what we already discussed.

• Why: to reply to your enquiry and to take pre-contract steps you ask for.
• Legal basis: Art. 6(1)(b) GDPR (steps before a contract at your request), and my legitimate interest in answering business enquiries (Art. 6(1)(f)).
• How: the form is delivered to me by email.
• How long: as long as the conversation or business relationship needs it, then I delete it. If we do not end up working together, that is at most 24 months.

Digital twin chat

When the twin is switched on, you can chat with an AI trained on how I write. It is not me live. Please do not share confidential information in it.

• OpenAI: your messages are sent to OpenAI to generate the replies. OpenAI acts as my processor and is based in the US. Transfers rely on the EU-US Data Privacy Framework or Standard Contractual Clauses.
• Voice: if you turn on the optional voice, reply text is sent to OpenAI text-to-speech.
• Logs on my server: conversation id, timestamps, the messages, a salted hash of your IP address (not the raw address), your user agent, and your country if it is available.
• Why: to run the twin, prevent abuse, improve its answers and follow up with you.
• Legal basis: my legitimate interest (Art. 6(1)(f) GDPR). You can object at any time.
• How long: 12 months, then the logs are deleted.

Hosting

The site is hosted by Hostinger on servers in the EU. Like any web server, it keeps technical logs (such as IP address, time and requested page) for security and operation. Hostinger keeps them for its standard retention period.

Third-party content

• Map data: where a map is shown, it uses map data from a third party, which may be requested from its servers when the map loads.
• LinkedIn: the LinkedIn link leaves this site. LinkedIn has its own privacy policy and I do not control it.

Your rights

You can ask me for access to your data, to correct it, to erase it, to restrict how I use it, or to receive it in a portable format. You can also object to processing based on legitimate interest. Email info@cortexolutions.com and I will answer within one month. If you give me your conversation id, I can find your twin chat.

If you think I handled your data wrongly, you can complain to the Bulgarian Commission for Personal Data Protection (Комисия за защита на личните данни, КЗЛД / CPDP): cpdp.bg. I would appreciate the chance to fix it first.

Changes

If I change what I collect, I will update this page and its date. Last updated: 2026-11-13.